DirectConnect
DirectConnect is the ideal solution for companies that have a frequent need to supplement internal technical resources with real-time phone support.
The DirectConnect program provides real-time phone support (unlimited cases), software updates on disc or downloadable via the web, discounts on field service agreements, and a subscription to Support Connection magazine. DirectConnect features include:
- Direct-Access Phone Support
- Seamless Field Service Dispatch
- Support Connection Subscription
- On-line Support Requests
- Software Updates and Control-, Flex- and CompactLogix Flash Firmware (web)
24x7x365 Phone Support
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